Cookies Policy | Pokiesurf Casino

About cookies

Cookies are small text files that may be placed on your computer, mobile phone, tablet or another internet-connected device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies cannot normally be used to identify you by name on their own, although information collected through cookies may be combined with other information held about you.

Pokiesurf Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring activity, supporting security and helping us understand how visitors use our website. In this policy, we use the word cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.

Some cookies are placed directly by Pokiesurf Casino. Other cookies may be placed by service providers that support website hosting, analytics, security, marketing, payments or other business functions. Third-party cookies are controlled by the relevant third party and may be subject to that party’s own privacy information.

Why cookies are used

To make the website function correctly and provide requested features.
To remember settings, language choices, session information and other preferences.
To support account access, authentication and the security of gambling services.
To detect unusual activity, prevent fraud and protect the website and its users.
To understand how visitors navigate and use the website.
To monitor website performance, resolve technical issues and improve content.
To measure the effectiveness of communications or promotions where permitted.
To provide more relevant content or advertising, subject to your choices and applicable requirements.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies are required for core website functions. They may enable you to move between pages, maintain a secure session, access account areas, use essential features and submit information safely. Without these cookies, parts of the website may not operate as intended. Because they are necessary for the operation and security of the service, they generally cannot be disabled through our cookie preference tools. You may still be able to block them through your browser, but doing so may prevent access to some features.

Functional cookies

Functional cookies allow the website to remember choices you make and provide a more personalised experience. For example, they may remember language, region, display or accessibility preferences. These cookies are not always essential, but disabling them may mean that preferences must be entered again during future visits.

Analytics and performance cookies

Analytics and performance cookies help us understand how visitors use the website. They may collect information such as the pages viewed, time spent on a page, general device or browser information, referring pages and broad location information. This information is generally used in an aggregated or statistical form to assess performance, identify errors, improve navigation and develop the website. Analytics information does not necessarily identify you directly.

Security and fraud prevention technologies

Cookies and related technologies may be used to identify suspicious activity, protect accounts, support age and identity checks, reduce abuse and assist with responsible operation of the service. These tools may examine information about a device, browser, session or interaction with the website. They are used for security, compliance and risk management purposes and may remain active for as long as reasonably required for those purposes.

Advertising and marketing cookies

Where permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or show content that may be more relevant to your interests. These cookies may be placed by Pokiesurf Casino or by advertising and technology providers acting on our behalf. We do not use cookies to encourage gambling that is unsafe or unsuitable, and marketing activity may be subject to applicable restrictions, consent requirements and responsible gambling controls.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, you can use it to accept optional cookies, reject optional cookies or select the categories you wish to allow. Your choices may be saved in a cookie or similar technology so that the preference notice does not appear repeatedly. If you clear your browser data or use a different device or browser, you may need to set your preferences again.

You can also control cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete individual cookies, block all cookies, block third-party cookies or receive a warning before a cookie is saved. The process differs between browsers and devices, so you should check the relevant browser provider’s instructions.

Blocking or deleting cookies may cause parts of the website to operate incorrectly.
You may be signed out of your account or lose saved preferences after deleting cookies.
Some security, verification or gambling-related functions may not be available if necessary cookies are blocked.
Cookie controls on one browser or device may not apply to another browser or device.
Opting out of advertising cookies may not remove all advertising; it may simply make advertising less tailored.

Where an applicable preference tool is available, you can revisit your choices through the relevant cookie settings link or notice. You may also be able to withdraw consent for optional cookies at any time. Withdrawal does not affect processing that took place before your choice was changed and does not remove cookies that are strictly necessary for the service.

Information, retention and third parties

Information collected through cookies may include an internet protocol address, device type, browser type, operating system, general location, pages visited, links selected, access times, referring website and information about interactions with the website. The information collected depends on the cookie or technology involved and the settings you choose. We aim to use information only for legitimate business, security, service and compliance purposes and in accordance with applicable privacy requirements.

Cookie information may be processed by service providers that help us operate, secure, analyse or improve the website. These providers may process information on our behalf and are expected to handle it in accordance with appropriate contractual, security and privacy requirements. Some providers may operate in other countries. Further information about the handling, use, disclosure and protection of personal information is available in our Privacy Policy.

Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration depends on the purpose of the cookie, technical requirements, your settings and the policies of the relevant provider. We seek to retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, legal obligations, security needs, dispute resolution or legitimate business requirements.

Links to other websites

The website may contain links to websites, applications or services operated by other parties. Those services may use their own cookies and tracking technologies. This Cookies Policy does not govern third-party websites, and we recommend reviewing their privacy and cookie information before providing personal information or using their services.

Changes and enquiries

We may update this Cookies Policy from time to time to reflect changes to the website, technology, service providers, legal requirements or our practices. When appropriate, we will provide notice through the website or update the date or version information shown with this policy. The revised policy will apply from the time it is published unless a different effective date is stated.

If you have questions about this Cookies Policy, your cookie choices or the way information is handled, please use the contact or support options made available on the Pokiesurf Casino website. Do not include unnecessary account, identity or financial information when making an enquiry. We may need to verify your identity before responding to requests involving personal information or account details.

This policy explains the general use of cookies on the website. It does not change any applicable account terms, privacy obligations, responsible gambling information, age requirements or other rules that apply to Pokiesurf Casino services. If there is a difference between this policy and a specific notice presented when cookies are collected, the more specific notice may apply to that collection.